Shipping Policy
We work to dispatch every Choice order with care and clarity. This shipping policy explains processing times, delivery estimates, and what to expect after your purchase.
Order Processing
Orders are typically processed within 1 to 3 business days. Prescription or custom lens orders may require additional time before dispatch. Orders placed on weekends or holidays begin processing on the next business day.
Shipping Methods
We offer standard and expedited delivery options at checkout when available for your region. Final shipping rates and estimated delivery windows are shown before you complete payment.
Delivery Estimates
Domestic orders generally arrive within 3 to 7 business days after dispatch. International delivery times vary by destination and customs processing, and may take 7 to 21 business days.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking details. Tracking updates may take up to 24 hours to appear depending on the selected carrier.
Duties and Taxes
International shipments may be subject to customs duties, import taxes, or local handling fees. These charges are the responsibility of the customer unless otherwise stated at checkout.
Shipping Delays
Delivery times are estimates and may be affected by weather, carrier interruptions, customs delays, or peak seasonal demand. If your package is delayed, our support team will help you review the latest shipment status.
Contact Us
For questions about shipping or delivery, please contact help@choice.com.
